CCC Intelligent Solutions Inc. has released new insights from its Future of Collision Repair Workforce Study, developed in collaboration with the Collision Repair Education Foundation (CREF).
The research surveyed 475 individuals, including secondary school pupils, college students, vocational trainees and recent graduates who are considering a career in collision repair.
The findings paint an encouraging picture of how young people perceive the industry. Respondents see collision repair as a stable, technologically progressive profession offering long-term prospects. Many participants also expressed enthusiasm for roles that blend practical, hands-on work with modern digital tools.
Andreas Hecht, Senior Vice President and head of OEM partnerships at CCC, emphasised the importance of understanding how emerging professionals view the field. He noted that raising awareness of the industry’s evolving technological landscape and offering high-quality training will help sustain a strong pipeline of skilled talent.
Strong Career Appeal Among Young Adults
Several key themes emerged from the study:
Career Stability and Earning Potential
– An overwhelming 95% of respondents consider collision repair a more stable path than traditional university-led careers.
– 74% believe the earning potential is greater than that of many degree-based roles.
– Work–life balance and varied day-to-day tasks were influential factors for 31% of participants.
Hands-On Work Meets High-Tech Innovation
– 81% want a career involving practical, manual activity.
– 82% also desire roles that utilise modern technology.
– Impressively, 95% said their interest in the field would increase if they could regularly use advanced software and artificial intelligence tools.
Addressing Misconceptions
Despite the positive sentiment, some misunderstandings persist:
– 69% still believe repair work relies mostly on manual tools.
– 30% worry about the physical demands of the job.
– 29% feel there is still a social stigma attached to trade professions.
Brandon Eckenrode, Executive Director of CREF, commented that it is promising to see students viewing the sector as one with long-term advancement potential. He highlighted the importance of industry collaboration, sharing success stories and offering financial and training support to help young people enter the profession.
Expanding Access to Modern Training Tools
Since 2011, CCC has provided more than $75 million in in-kind contributions through its CCC ONE® Estimating software, giving students access to the same digital tools used in professional repair facilities. The company has now pledged to extend this access to every CREF member school.
Mark Fincher, CCC’s Vice President of Product Management, remarked that students trained on industry-standard platforms integrate more quickly into the workplace, strengthening repair shops and the wider sector.
